Step 1: 24 Hour Emergency Contact
The first step in the restoration process is knowing who to call. Having a 24-hour emergency response contact on hand is a tremendous advantage when tackling water damage. As a homeowner it's unlikely you've prepared for water damage, but if you're reading this make note of our team. Property managers are typically better prepared, but it's their job is to be ready.
It might be surprising to you but our SERVPRO team has a first-responder mentality. What we mean by this is that we have a commitment to respond to emergency restoration needs 24-7 - 365. We have made this commitment because first, we truly want to serve our community, and second, addressing water damage immediately helps prevent further damage.
Just know this: you can depend on our team, take the first step and call us.
We Answer the Phone Ready to Help
Call Today - (425) 486-8383
Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Shoreline / Woodinville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?