Highly Trained Restoration Specialists

When you experience a water or a fire damage event at your home or property the need to have a team on site to begin the restoration process weighs heavy on any property owner or manager. And perhaps the greatest need when first looking for a team to respond is answering the question, "is this the right team?" Or perhaps, "does this team have the right skill and experience to do it right?"

These are really questions of the unknown, we fear what we do not know. 

Our teams at SERVPRO of Shoreline / Woodinville are staffed with qualified professionals and technicians. Our teams are qualified because they have the trifecta of traits that you'd hope for in a restoration team.

  • Experience. SERVPRO's are known nationwide for our work in and around natural disasters and large losses. When our teams step foot in some new local restoration need, we bring with us collective wisdom and experience having navigated the most difficult projects out there. 
  • Training. Our technicians receive training from the SERVPRO corporate offices where they have a technical training academy. During a technicians time in training they’ll work on their IICRC industry certifications in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration and Commercial Drying.
  • Advanced equipment. Our teams have access to the best and latest equipment available. This allows our teams to work more effectively and with greater speed. 

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Shoreline / Woodinville offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)