Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Once the call for help is made, the next step is assessment and inspection.

Because our teams respond to water damage events 24/7 - 365 we are able to send a technician to your home immediately. The work of assessment and inspection is really the work of understanding. It's understanding the needs of this particular project so that a plan can be created. Our technicians arrive with advanced tools that help the process of assessment. For example, a moisture meter is able to check the moisture behind a wall so that our technicians can understand the extent of the affected area.

We've heard many stories of "hackers" and "fly-by-the-night" restoration companies who skip understanding and rush to finish. Don't make that mistake.

SERVPRO of Shoreline / Woodinville is committed to help assess and inspect your damage.  

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction